Bookings/Customer Service Coordinator NEW

We’re supporting a busy logistics operation nr Immingham who are looking for a confident, organised customer services coordinator to join their team. This is a great opportunity for someone who enjoys a fast‑paced role, speaking with customers, solving problems and keeping bookings running smoothly.

The Role

As the first point of contact for customers, you’ll play a key part in keeping collections and shipments on track. You’ll create and update bookings in internal systems, work closely with colleagues across UK and overseas offices, and make sure customers receive a friendly, efficient service.

Your responsibilities will include:

• Being the main customer contact for bookings and queries
• Creating and updating bookings in internal software
• Working closely with operations, customs and export teams
• Problem‑solving and supporting smooth shipment planning
• Communicating clearly with customers and internal teams
• Maintaining accurate information with strong attention to detail

What We’re Looking For

• Experience in logistics, freight or a bookings environment
• Customer‑focused with a determination to deliver excellent service
• Strong communication and interpersonal skills
• Confident, approachable and able to build good relationships
• IT‑literate with solid organisational skills
• Someone who enjoys working as part of a supportive team
• Driving licence due to location

If this sounds like the role for you, apply now!

Appoint Consulting is a Recruitment Business having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations Act 2003.

In accordance with the Employment Agencies Act 1973, Appoint Consulting will not charge any individual seeking employment through their services.

If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.

While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful.