Are you a seasoned recruitment leader who thrives on building trusted client relationships, shaping strategy, and driving results while maintaining a human touch?
We’re seeking a commercially minded Account Director to lead major client accounts, develop strategic workforce solutions, and support our continued growth. This is a rare opportunity to join a forward-thinking, values-driven agency during an exciting phase of growth and expansion.
About the Role
As Account Director, you’ll oversee a portfolio of key accounts, ensuring outstanding service delivery and long-term client satisfaction. You’ll act as a strategic advisor, crafting bespoke recruitment strategies, identifying growth opportunities, and collaborating closely with our senior leadership team to shape the business’s direction.
This is a senior leadership role that combines client strategy, team leadership, business development, and operational excellence. You’ll be empowered to make decisions, influence outcomes, and drive tangible impact—both for your clients and the business.
What You’ll Be Doing
Acting as the lead point of contact for high-value and strategic clients
Designing and delivering tailored recruitment solutions
Growing accounts through service expansion and client partnerships
Leading and mentoring a high-performing recruitment delivery team
Managing commercial performance and achieving revenue goals
Advising clients on talent trends, employer branding, and workforce planning
Ensuring compliance, quality, and operational efficiency
About You
Proven experience in recruitment account management or strategic client services
A track record of leading key accounts and developing long-term partnerships
Strong leadership skills and a collaborative, supportive management style
Commercial acumen and experience managing revenue, margins, and performance
Excellent communication, negotiation, and problem-solving abilities
A strategic mindset with the drive to innovate and improve
What’s in it for You
Competitive salary + bonus structure
Supportive, ambitious, and people-first culture
Autonomy and flexibility in how you manage your accounts
Opportunity to shape strategy and influence business growth
Career development in a growing, values-driven organisation
Access to resources, marketing, admin, and candidate attraction support
Why Join Us?
Private healthcare – Tailored to suit you
Up to 30 Days’ annual leave – an additional day for each year of service
Supportive environment – admin, marketing, and candidate attraction support
Training and progression – clear development pathways
A brilliant team – collaborative, inclusive and genuinely fun to work with
Our Values:
We Care | We Listen | We’re Authentic | We Take Ownership | We’re On It
Interested?
Apply now or contact Amy for a confidential chat on 01472 493222. Let’s talk about your next step.
