If you’re someone who loves meeting people, building relationships and helping adults take the next step in their learning or career, this is a role where you’ll make a real difference. We’re looking for two Learner Engagement Officers to join a friendly team supporting adults into funded training and new opportunities.
You’ll be out and about across your region, visiting Jobcentres, meeting referral partners, attending events and speaking directly with potential learners. You will help people understand what’s available, remove barriers, and guide them onto the right course.
What you’ll be doing
Promoting courses face-to-face at Jobcentres, partner sites and community events
Building strong relationships with referral partners and stakeholders to drive learner recruitment
Delivering high-quality IAG tailored to adults with a wide range of needs and goals
Managing a busy flow of IAG sessions and keeping engagement high
Creating detailed Career Action Plans that genuinely support each learner’s next steps
Keeping accurate CRM records, completing admin promptly and carrying out regular audits
Speaking with learners and partners across multiple channels — in person, phone, Zoom, email and SMS
Attending job fairs, networking events and other recruitment activities.
Working towards clear KPIs and contributing to a supportive, collaborative team
What you’ll bring
A natural ability to engage people and build positive working relationships
Strong organisation skills and great attention to detail
Confident communication
Experience working in a target‑driven environment
Experience in adult education, employability or the skills sector (desirable)
IAG qualification (desirable)
Some of the benefits included:
Health cash plan
Flexible working
1 x early finish per month
Purchase additional holiday days
Appoint Consulting is a Recruitment Business having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations Act 2003.
In accordance with the Employment Agencies Act 1973, Appoint Consulting will not charge any individual seeking employment through their services.
If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.
While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful.
